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Instructions
How to set up (on Geotab)
- Fleet has existing Bridgestone Toolbox accounts set up using the same email address as their Geotab account.
- In MyGeotab, navigate to People ⇒ Users & Drivers ⇒ Add
- On the new user page configure as following:
- User (Email)
- Unique and specific to each customer’s MyGeotab databases. Each Geotab database will have a different service account name for your solution
- Includes “-service” in the username
- Specifies the Partner organization name, the solution name, or both if they are different
- Includes the customer database name if that makes the username unique
- Note that the usernames do not need to be valid email addresses, but they can be.
- Examples of service account username:
- PartnerName-SolutionName-service@DatabaseName
- Fill in the First Name and Last Name fields with whatever makes the most sense for how you, the MyGeotab admin, organize your users
- Password
- Create a secure password for the service account and store in your password manager of choice
- Force password change on next login — toggle to No
- Security clearance — View Only
- Data access — select Everything.
- Select “Save” at the top of the screen.
How to set up (with partner)
- Select “Request Information”
- Select the appropriate tile, for “New Customer” or “Existing Customer” and complete the process.
- The selection will connect you to a Bridgestone representative who will support you in the process of creating or connecting your Toolbox account.
User Manual
Access this link for a detailed step-by-step configuration for this solution.
Support
For issues related to the integration, contact support.
- Email: support@bstoolbox.com
- Visit: Toolbox Helpdesk
- Phone: +1-(800)-523-6366 opt. 2
Please contact your reseller for any other questions.
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Paid solution