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Enhance performance, gain real-time visibility, optimize route execution, and streamline
delivery, sales, and merchandising operations with Descartes Live™ (formerly
Descartes GreenMile™).
Our solution empowers organizations to proactively manage mobile workforce
performance while delivering exceptional customer service. Identify exceptions, reduce
misdeliveries, and optimize stops for greater efficiency.
Features And Benefits
- Improve visibility into trucks, routes, and orders to empower teams with
actionable insights across your organization. - Optimize performance by tracking plan vs. actual progress, managing
deviations, and adjusting routes in real time. - Adapt to real-world conditions with continuous route optimization that
accounts for traffic, road restrictions, and unforeseen events. - Leverage machine learning to refine geocodes, service times, and key routing
data. - Unify operations with seamless integrations across delivery, sales, and
merchandising for enhanced visibility and collaboration.
By enhancing tracking and optimizing delivery execution, Descartes Live™ helps
businesses tackle common distribution challenges through robust execution and
exception management, as well as advanced route optimization and analytics.
Real-Time Execution & Exception Management
Gain full visibility into route execution with a centralized dashboard that provides a real-
time view of delivery progress and exceptions. Dispatchers can monitor performance
relative to plan, vehicle locations, identify exceptions, and drill down to resolve potential
issues before they happen.
- Live Route Execution Monitoring – Compare plan vs. actual performance to
detect and address deviations in real time. - Exception Management – Identify and resolve delays and service failures
proactively. - Mobile Worker & Dispatcher Communication – Enable interactive
communication to identify and resolve issues quickly. - Mobile & Telematics Integration – Connect with multiple data sources to collect
additional data and improve fleet performance.
Route Optimization Improvement & Analytics
Leverage execution data and machine learning to significantly improve data quality that
feeds the route plan. By analyzing historical performance, route plans become more
precise, enhancing geocodes, service times, and overall efficiency.
- Better Routing Implementation – Capture execution data to implement routing
with clean customer data. - Machine Learning – Analyze historical data to improve geocodes and service
times. - Configurable KPI Monitoring – Create custom views for different internal
teams.
Comprehensive Solution Components
- Control Panel – Centralized dashboard for dispatchers to track and manage
routes. - Manager Mobile Application – Real-time route visibility, exception
management, and on-the-go issue resolution. - Driver Mobile Application – Paperless manifest, real-time ETAs based on
traffic, proof of delivery, and performance metrics. - Merchandiser & Sales Mobile Application – Daily schedules, product delivery
notifications, KPIs, and feedback tools. - Third-Party Telematics Integration – Seamless connectivity with Geotab for
enhanced visibility and performance tracking.
Device Plan Requirements
Base, GO, Pro, ProPlus, Regulatory
Mobile Version
Android, iOS, Firefox OS, Windows Mobile, Windows Phone
Company Website
https://greenmile.com/Top Industry Use Cases
Keywords
Regions
Canada
United States
Supported Languages
English
French
German
Hebrew
Italian
Japanese
Portuguese
Spanish