SRM Sentinel is a service relationship management (SRM) platform that enables you to proactively provide a consistent process for asset service management. 

This solution enables you to create and manage service appointments as well as create cases for service alerts generated for an asset. Sentinel provides a real-time, complete solution to view and act on preventive maintenance, recall, or fault code alerts in one place. With SRM Sentinel, you’re always up to date using telematics data from Decisiv and from Geotab connected devices. 

Focus on the alerts that matter by bringing attention to the right data at the right time. Be informed when an action is necessary to proactively maintain an asset's performance and compliance. Sentinel delivers multiple alerts including faults, scheduled maintenance, expiring warranties, and recall campaigns. Use the last recorded asset location to manage and track assets. View an asset location on a map and search for nearby service providers.