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Instructions
How to set up (on Geotab)
These are the workflows required to implement the solution:
How to set up (with partner)
- Visit the Surfsight website.
- Click on ‘Contact Us’.
- Follow the steps to ‘Book a Demo’ or ‘Contact Sales’ or ‘Support’.
User Manual
Access link1 and link2 for a detailed step by step configuration for this solution.
Support
Geotab serves as the initial intake point for all support requests and performs triage to rule out core platform issues.
If the issue is identified as Order Now partner-specific, Geotab Support gathers the required information and transfers the request to the Order Now provider, who assumes ownership for resolution.
For support, please contact your Geotab Reseller or open a case through the Geotab support channel.
Important: Include the Order Now solution name and serial number (IMEI / DRID / etc.) in your request to enable faster triage and accurate routing.