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Maximize fleet performance and deliver superior customer experience with Descartes. We have the industry’s most advanced, comprehensive, and integrated route planning and dispatch solutions.
- Reduce operating costs
- Reduce capital investment
- Increase fleet productivity
- Improve customer experience
- Improve profitability
- Sell and deliver more
From the largest to the smallest enterprise and the most complex to simple planning problems, Descartes’ solution can scale and flex to not only meet but exceed our customers’ needs. Descartes’ solution is backed by a deep bench of routing experts with broad industry knowledge and one of the largest and most successful supply chain companies in the world.
Planning and dispatching requirements can vary greatly by company. That’s why Descartes has assembled the widest array of planning and dispatch capabilities in the industry.
Our key planning and dispatching capabilities include:
- Strategic Route Planning: Develop and optimize sales/distribution territories, service and operational policies, and fixed routes that maximize customer service and profit.
- Operational Route Planning: Create optimal daily and multi-day routes using fixed, dynamic, or hybrid route planning approaches.
- Dispatch & Tracking: In real-time, assign work to routes, respond to exceptions and make corrections, track progress versus plans, and calculate ETAs.
- Delivery Appointment Scheduling: Smart scheduling that offers delivery appointments that not only meet customer expectations but reduce delivery costs.
Features And Benefits
Descartes has been an innovator in route planning for over 20 years. We continue to invent new routing technologies or incorporate advanced technologies, such as cloud computing, into our solution stack. Some of our innovative capabilities and technologies are:
- Advanced optimization: Continuous optimization that plans in real-time and over extended periods to be more agile and produce better results.
- Planning automation: Robotic process automation to capture and automate best practice planning steps for improved results and reduced planning time.
- Graphical workbench: Single, intuitive window that provides planner a place to conduct their work.
- Geospatial technology: The latest digital map data and capabilities, such as predictive road speeds and commercial and hazardous road restrictions, for more realistic and safe route plans.
- Flexible configuration: Uniquely tailor the planning optimization and user experience for the best results and user productivity.
- AI: Expert systems and machine learning that tune the planning configuration and operational parameters for the most realistic and optimal results.
- Analytics: Pre-integrated business intelligence configured for routing to gain deep insights into plan versus actual performance.
- Scalable architecture: Planning architecture designed and proven to solve large enterprise route optimization problems quickly.
One of Descartes’ strengths is the breadth and depth of capabilities beyond planning and dispatch. We offer a comprehensive solution for fleet operators to improve their performance, customer experience, and safety. Some of our expanded capabilities are:
- Integrated execution: Seamlessly turn route plans into action, monitor progress throughout the day, handle new orders or customer changes, and address disruptions.
- Integration with Geotab: Leverage valuable telematics data for plan versus actual performance analysis.
- Integrated mobile apps: Improve driver productivity and capture proof-of-delivery information.
- Customer experience: Allow customers to track the progress or rate their deliveries, communicate with drivers or call centers, or make changes to appointments.
- Driver safety training: Proactive and reactive driver app-based microlearning that enables and enforces drivers to take driver safety training.
- Integrated TMS: Manage fleet and for-hire transportation from a single platform.
Device Plan Requirements
Base, Pro, ProPlus, Regulatory, Third-Party Device Plan
Top Industry Use Cases
Regions
Canada
United States
Supported Languages
Dutch
English
French
German
Japanese
Portuguese
Spanish
Swedish