Features and Benefits

The Route4Me® last mile transportation platform streamlines and integrates mission-critical workflows to improve routing, dispatch, tracking, driver efficiency, business operations and customer experience. Route4Me analytics enable continuous improvement with strategic, operational and real-time insights, while platform integrations extend the impact of last mile optimization across the entire business.

• Drive growth by automating last mile operations to easily handle more customers, more drivers and more routes.
• Exceed customer expectations by adhering to service windows, proactively communicating order status updates, and defining client-specific workflows.
• Improve profitability by lowering operating costs, increasing route density, and maximizing resource utilization.
• Ensure safety and minimize fines using commercial truck routing software that prioritizes compliance with road restrictions specific to your vehicles.
• Create simple, secure business processes by seamlessly integrating last mile systems into your technology stack.

Platform Capabilities

• Route Planning & Optimization: Create reliable routes in seconds based on your unique business rules and constraints, and instantly make real-time route adjustments with dynamic reoptimization.
• Dispatch and Tracking: Dispatch routes, navigation and customer-specific instructions to drivers with one click, then monitor progress in real time with a visual summary of planned vs. actual. Modify routes in progress, dynamically replan routes and dispatch updates automatically.
• Driver Efficiency: Give drivers the tools they need, including detailed routes, voice-guided navigation, real-time communication, checklists and more. Monitor destination status, capture notes and proof of delivery, and enable easy communication between drivers, dispatchers and customers.
• Business Operations: Integrate route optimization with orders and workflows to efficiently manage every step of fulfillment from possession scan to proof of delivery. Incorporate your unique capabilities and service requirements into your plans, and maintain a complete audit trail.
• Customer Experience: Stay one step ahead of customer needs with consistent, timely communications to manage client expectations, eliminate service calls, and build trust in your brand.
• Seamless IT Infrastructure: Route4Me's Telematics Gateway allows concurrent integration and bi-directional data transmission with your telematics, including real-time protocol transformation and normalization of all relevant data into a single database. Easily integrate Route4Me with your other essential business and supply chain applications to create seamless workflows and enable end-to-end last mile automation.
• Business Analytics & Insights: Route4Me’s telematics integrations enable businesses to monitor and manage their entire fleets in real time through a single interface. Adapt instantly to changing traffic or new orders, identify operational opportunities to improve execution with insights into planned vs actual performance, and inform strategic decision-making by modeling scenarios and running what-if simulations.